Shipping policy

SHIPPING POLICY

Order processing Orders are processed within 1–2 business days. You'll receive a confirmation email with tracking information once your order has shipped.

UK — Standard Delivery Estimated 5–8 business days. Flat rate £8 for orders below £150. Free delivery on orders of £150 or more.

Europe Estimated 5–8 business days depending on destination. Flat rate £10 for orders below £150. Free delivery on orders of £150 or more. Import duties and taxes may apply and are the responsibility of the customer.

United States Estimated 7–10 business days. Flat rate £12. Import duties, taxes, and customs fees are the responsibility of the customer and are not included in the order total.

Rest of World — Economy Delivery Estimated 5–8 business days depending on destination. Flat rate £12 for orders below £150. Free delivery on orders of £150 or more. Import duties and taxes may apply and are the responsibility of the customer.

Delays Delivery estimates are not guaranteed. EchelonnKicks is not responsible for delays caused by customs processing, carrier disruptions, or circumstances beyond our control.

Lost or missing orders If your order hasn't arrived within the estimated timeframe, contact us at info@echelonnkicks.com and we'll investigate with the carrier.

Questions? Email us at info@echelonnkicks.com — we're here to help.